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by Ryan Thrun
Not Your Typical Realtor, WAY Better!During my move to Jacksonville, I decided that I was NOT going to use a realtor, because my previous experiences with them made me realize they were in it for themselves and would sell me anything just to close a deal. Well, with my limited time to look for a house (military move), my friend recommended that I contact Mary Rolnick because he was very happy with her; so I did, and I couldn\'t be happier myself!
Mary is the type of realtor who will tell you like it is. She doesn\'t sugarcoat anything and she doesn’t just focus on the “positives” of a property. If you ask for her opinion, she will give it to you; point blank. I heard multiple times from Mary, “this place is way overvalued; I wouldn’t pay more than $XXX for this”, or even, “I wouldn’t feel comfortable with selling this to you even if you asked me to.” She knows the market and the Jacksonville area, and I trust her judgement.
Mary’s responsiveness and attention to my needs were way more than what I could ask for. Mary appeared to drop everything and help me look at properties, on the weekends, during the evening hours, and with very short notice. Sometimes, I would send her an e-mail late at night when I would be doing research online, and she would respond within minutes or even text/call back. Once Mary learned what I was looking for, she would find properties and be in contact with me daily on what she found. If I was unavailable to look at properties (I lived several states away), she would visit them for me, take tons of pictures, and let me know if she thought I needed to get another set of eyes on it. She doesn’t rush you, and wants to be sure you give your purchase a lot of thought so you are not just “settling” on something.
Once we found a house (single-family in Jax Beach) and had an accepted offer, we were in the inspection process which Mary completely managed. It revealed some serious roof issues that the home owner was not willing to repair or come down on the sale price. Mary advised us to walk away since the cost for us to perform the repairs would result in overpaying for the house. The second house we had an accepted offer on also had some major issues come up during the inspection. Mary was able to negotiate with the listing agent and owners to perform all of the repairs at the seller’s cost, even though the contract was “as-is”.
In the end, I am so glad I used Mary. She has made the home buying process very smooth, and I have covered so much more ground with her than trying to do it all myself. Mary is not like other realtors; she is honest, on top of things, fights for your best interest, has a ton of experience in the Jacksonville area, and could care less about what’s in it for her. I look forward to using Mary Rolnick for my future real estate needs!